Allow your guests to give instantaneous feedback through a simple QR code scan or phone tap, without being confronted or influenced by staff making them feel uncomfortable or swaying their input.
Facilitate seamless communication for your customers by enabling them to effortlessly submit feedback, post reviews,
connect with you on social media, visit your website, make future reservations, explore your latest offers, and much more.
Use our innovative and user-friendly smiley review tool to evaluate your customers' satisfaction with your service before directing them to external review platforms.
Never miss out on any feedback, by sending alert notifications to customer service personnel's allocated receiver devices. Escalation alerts could be also automated to be sent to duty managers to ensure timely resolution of pending guest concerns.
Build on positive feedbacks by prompting happy customers to share their feedback on Tripadvisor, Google Reviews, or any other platform of preference.
Handle the negative feedbacks effectively by notifying your staff for immediate intervention when a guest is dissatisfied before he leaves the venue.
Harness the power of data with Ring N Rate’s comprehensive analytics dashboard. This feature transforms the feedback gathered into actionable insights for your business operations.
- Gain a better understanding of your customers
- Identify areas for improvement
- Make data informed decisions
Book a Demo
Be among the first to experience the future of service excellence. Book a Demo now and get early access to Ring n Rate.